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Terms & Conditions

By using the Llandudno Casino platform, you agree to comply with these Terms and Conditions. Please read them carefully before creating an account, depositing funds, or using the Services.

Acceptance of the Terms

These Terms and Conditions govern your use of Llandudno Casino and its online gaming services. By creating an account, placing a bet, or otherwise using the Services, you confirm that you have read and understood these terms and agree to follow them. If you do not agree, you should stop using the Services.

Eligibility Requirements

To use the Services, you must:

  • Be at least 18 years old or meet the applicable legal gambling age in your jurisdiction

  • Provide accurate and complete information during registration

  • Comply with applicable laws and regulations

  • Be located in a jurisdiction where the Services are permitted

Minimum Age Requirements

You must meet the minimum legal age for online gambling in your jurisdiction and be at least 18 years old where this is the applicable requirement. Underage users are not permitted to register or gamble.

Geographic Restrictions

Access to the Services may be restricted in certain jurisdictions. Players are responsible for ensuring that online gambling is permitted where they are located and for complying with applicable local requirements.

Account Registration Rules

When creating an account, you must provide accurate, complete, and current information. Each individual may maintain only one account unless otherwise permitted by Llandudno Casino. Multiple accounts created in violation of these terms may be restricted or closed.

One-Account-Per-User Policy

Only one active account is permitted per user. Creating or operating multiple accounts to circumvent restrictions, obtain additional promotional benefits, or otherwise gain an unfair advantage is prohibited.

Identity Verification and KYC

Llandudno Casino may require identity verification and Know Your Customer (KYC) checks during registration or at any later stage. These procedures help protect accounts, prevent fraud, support responsible gambling, and comply with applicable legal and regulatory requirements.

Players may be required to provide valid documents confirming their identity, age, address, or other relevant information.

Account Accuracy Obligations

You are responsible for keeping your account information accurate and up to date. Inaccurate or outdated information may delay verification, deposits, withdrawals, or other account services.

Account Security Responsibilities

You must take reasonable steps to protect your login credentials, including your username, password, and any available additional authentication settings. Do not share your account credentials with another person.

If you suspect unauthorized access or unusual activity, notify customer support promptly so appropriate security measures can be taken.

Login Credentials and Password Protection

Your login credentials must remain confidential. Use a strong password and do not reuse credentials unnecessarily across different services. If you believe your account has been accessed without permission, change your password and contact customer support.

Restricted Behaviour and Prohibited Activities

You must use the Services lawfully and fairly. Prohibited activities include:

  • Using bots, automated systems, or unauthorized software to influence gameplay

  • Cheating, colluding, or attempting to manipulate game outcomes

  • Interfering with the normal operation or security of the platform

  • Attempting to access another user's account without authorization

  • Circumventing account, promotional, or responsible gambling restrictions

  • Engaging in fraudulent or deceptive activity

Multi-Accounting and Fraud Prevention

Operating multiple accounts in breach of these Terms may result in account restrictions or closure. Where there are reasonable grounds to suspect fraud, identity misuse, or other prohibited activity, Llandudno Casino may conduct an appropriate review and take action in accordance with these Terms and applicable requirements.

Bonus and Promotion Rules

Promotional offers are subject to the specific terms provided with each promotion. These may include eligibility requirements, wagering conditions, maximum stakes, expiry periods, maximum winnings, and other restrictions.

Unless otherwise stated, promotional offers are intended for eligible individual users and may not be claimed through multiple accounts or other methods designed to obtain additional benefits.

Wagering and Gameplay Conditions

Minimum and maximum bet amounts may vary depending on the game, product, or promotion. Applicable stake limits are displayed where relevant before or during gameplay.

Account balances are generally updated following completed transactions or bets. Withdrawals may be subject to verification and applicable account requirements.

Bonus Abuse Prevention

Bonus abuse includes attempts to exploit promotional offers through multiple accounts, coordinated activity, prohibited betting patterns, or other methods designed to obtain an unfair advantage. Where suspected bonus abuse is identified, Llandudno Casino may review the relevant activity and restrict promotional eligibility in accordance with the applicable terms.

Deposits and Withdrawals

Deposits can be made using the payment methods available to eligible users in their jurisdiction. Payment methods, minimum and maximum transaction amounts, processing requirements, and availability may vary.

Withdrawals are subject to applicable verification procedures, account status, payment-method requirements, and any relevant transaction limits.

Verification Before Withdrawals

Llandudno Casino may verify a user's identity before processing a withdrawal. Additional information or documentation may be requested where necessary to confirm account ownership, comply with financial regulations, prevent fraud, or protect the platform.

Processing and Review Procedures

Withdrawal requests are reviewed according to applicable account, security, payment, and verification procedures. Processing times may vary depending on the payment method, verification requirements, transaction reviews, and other operational factors.

Responsible Gaming Expectations

Llandudno Casino encourages players to maintain control over their gambling activity. Players should set appropriate limits on deposits, wagers, losses, and session time and should never gamble more than they can afford to lose.

Additional information or verification may be requested where necessary to support responsible gambling and compliance requirements.

Self-Exclusion and Account Restrictions

Players can use available responsible gambling tools to restrict or suspend access to gambling services. Self-exclusion periods and account restrictions are applied according to the available platform options and applicable requirements.

Players who have chosen self-exclusion should not attempt to create or use another account to bypass the restriction.

Game Fairness and RNG Systems

Games that use Random Number Generator technology are designed to produce random and independent outcomes. Previous game results do not determine future outcomes, and users cannot legitimately influence the operation of the RNG through gameplay actions.

Technical Interruptions or Voided Gameplay

Technical interruptions, system errors, connectivity problems, or unexpected downtime may occasionally affect access to the Services. Llandudno Casino will take reasonable steps to restore functionality and review affected transactions or gameplay where necessary.

Where a technical issue materially affects a game or transaction, the relevant activity may be reviewed and handled in accordance with applicable procedures.

Suspension or Closure of Accounts

Llandudno Casino may restrict, suspend, or close an account where there are reasonable grounds to believe that the user has breached these Terms, engaged in fraudulent or prohibited activity, failed required verification, or otherwise created a security, regulatory, or responsible gambling concern.

Where appropriate, the user may be informed of the reason for an account restriction, subject to legal and security requirements.

Intellectual Property and Platform Ownership

All text, images, software, designs, trademarks, and other materials available through the platform are owned by Llandudno Casino or used under appropriate rights or licences. Access to the Services does not transfer any ownership or intellectual property rights to the user.

Limitation of Liability

To the extent permitted by applicable law, Llandudno Casino is not responsible for losses or damages resulting from circumstances outside its reasonable control, including:

  • Technical failures or temporary service interruptions

  • Connectivity problems or device-related issues

  • Delays caused by payment providers or required verification procedures

  • Errors resulting from inaccurate information supplied by the user

  • Unauthorized access caused by the user's failure to protect account credentials

Nothing in these Terms excludes or limits any liability or legal right that cannot lawfully be excluded or restricted.